Privacy Policy

Introduction

This Privacy Policy explains how PickASparky (“we”, “us”) collects, uses and protects your personal information when you use our marketplace to request EV charger installation quotes. By using our services, you agree to the practices described below.

Data We Collect

We only collect the information needed to connect you with suitable installers, including:

• Contact details such as your name, email address and phone number.
• Your postcode and property information relevant to an installation.
• Details of the quote or service you request.
• Technical data such as browser type, device and IP address.

How We Use It

Your data is used strictly to deliver and improve our services. Specifically, we use it to:

• Match your request with relevant vetted installers in your area.
• Send you quotes, updates and service-related communications.
• Maintain the safety, security and integrity of our platform.
• Comply with our legal and regulatory obligations.

Data Sharing

We share your details only with the installers you have chosen to request a quote from, and with trusted service providers who help us operate the platform. We never sell your personal data to third parties for marketing purposes.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain processing.
• Withdraw consent at any time.

Contact Us

If you have any questions about this policy or wish to exercise your rights, please contact our data protection team at privacy@pickasparky.co.uk.